📦 Shipping & Returns Policy

Fox Babe Co. Shipping Policy

At Fox Babe Co., we partner with trusted dropshipping suppliers to deliver bold, curated styles straight to your door. Because our items are made-to-order and ship from multiple fulfillment locations, shipping times may vary. Here's everything you need to know:

🕒 Processing Times

  • All orders are processed within 2–5 business days

  • Orders are not processed, fulfilled, or shipped on weekends or holidays

📦 Shipping Times

  • Shipping times vary depending on your location, item availability, and supplier

  • Most U.S. orders arrive within 7–30 business days after processing

  • Some items may arrive in separate packages due to different supplier locations

Note: Shipping delays may occur during peak seasons, holidays, or due to supplier backorders. We appreciate your patience and understanding.

💸 Shipping Costs

  • Free standard shipping on U.S. orders over $50

  • For orders under $50, shipping rates will be automatically calculated at checkout

🔍 Tracking Your Order

  • Once your order is shipped, you'll receive a shipping confirmation email with tracking information

  • If your order includes multiple items, you may receive multiple tracking numbers

  • If you haven't received tracking info after 7 business days, or have shipping concerns, please reach out to us at support@FoxBabeCo.com

⚠️ Important Shipping Notes

  • We are not responsible for delays caused by the shipping carrier or customs

  • We are not responsible for packages lost due to incorrect addresses entered at checkout

  • If a package is marked as delivered but not received, please contact the carrier directly to file a claim

For all questions related to your order, tracking, or estimated delivery, contact our team at:
📧 support@FoxBabeCo.com

Fox Babe Co. Return & Cancellation Policy

We’re all about helping you look and feel foxy. Because our products are dropshipped and made-to-order, all sales are final. However, in rare, special cases, we may offer store credit only if the item meets return eligibility and your request is approved.

🔁 Return Eligibility

We accept return requests within 14 days of delivery, for store credit only, and only if approved by our team.

To be eligible:

  • Items must be unworn, unwashed, undamaged, with original tags and packaging

  • Items must be in resellable condition

  • You must provide your order number and the email address used at checkout

We do not accept returns due to sizing mistakes made by the customer.
Please check the product size chart carefully before placing your order.

✔️ When We Do Accept Returns

While all sales are final, we may approve a return for store credit under the following conditions:

  • You received the wrong item or wrong size (different from what you ordered)

  • The item arrived damaged or defective

  • The item has a clear manufacturer flaw outside your control

Requests that do not meet these criteria will not be approved.

📧 How to Request a Return

To request a return, email us at support@FoxBabeCo.com with:

  • Your order number

  • Reason for return

  • Clear photos (if applicable)

If your return is approved, we’ll send:

  • Return authorization

  • Instructions and the correct return address

Important: Do not return items to the supplier or the return address on your package. Unauthorized returns will be refused.

📦 Return Shipping

  • Customers are responsible for all return shipping costs

  • Use a trackable shipping method — Fox Babe Co. is not responsible for lost or unverified return shipments

Return Address:
Fox Babe Co. Returns
13148 King Salmon Ct
Oregon City, OR 97045

💳 Refunds & Store Credit

  • We do not offer refunds or exchanges

  • Approved returns will receive store credit via a digital Fox Babe Co. gift card

  • Store credit does not expire and can be used for future orders

  • Returns are typically processed within 5 business days of receiving your item

Please note: Items purchased using store credit are final sale and not eligible for return, exchange, or additional store credit

🚫 Non-Returnable Items

We do not accept returns for:

  • Sale or clearance items

  • Swimwear, lingerie, or bodysuits

  • Beauty and personal care products

  • Gift cards

  • Free gifts or promotional items

  • Items marked as final sale

❗ Damaged or Incorrect Items

If your order arrived damaged, defective, or incorrect, contact us within 3 days of delivery at support@FoxBabeCo.com with:

  • Your order number

  • Clear photos of the issue

If the issue is confirmed and qualifies, we’ll make it right.

🛑 Order Cancellations

  • Within 24 hours of purchase: Eligible for a full refund

  • After 24 hours but before shipping: A 15% restocking fee applies

  • After shipment: Orders cannot be canceled

To cancel, email support@FoxBabeCo.com with subject line: Cancel Order

Please note: Shipping fees are non-refundable

📌 Final Note

By placing an order with Fox Babe Co., you agree to all terms outlined in this Return & Cancellation Policy.